The process
There are three phases to the MTIS process
Stage 1 – consultation, survey and vote
We will
- contact all residents to introduce ourselves and explain the service
 - assign a dedicated case officer for your block
 - conduct a vote to proceed with a building condition survey in blocks where the council owns less than 51% of the flats
 - do a survey of the building to assess the condition of external walls, roofs, drainage etc and identify level of insulation (we will not survey inside private homes)
 - identify any work required to bring the building up to an acceptable standard or repair any issues with the building
 - prepare a cost estimate for the work based on the issues found as part of the building survey. This estimate is based on the cost of similar work delivered by the Council
 - send all owners a cost estimate, a copy of the survey report and a vote form for the repairs
 - ask owners to vote for or against the recommended work
 - let all residents know the result of the vote - the ‘Scheme Decision’
 - assist homeowners to apply for any government funding they are eligible for
 - represent all council-owned flats during the project.
 
Stage 2 - construction
We will
- obtain relevant statutory consents i.e. building warrants
 - appoint reputable contractors to carry out the work and give you details of the work timetable
 - ensure building standards, health and safety standards and other regulatory requirements are met by our contractors
 - provide an updated cost estimate to owners
 - oversee the project and keep owners and residents updated on the progress of the work.
 
Stage 3 – completion and billing
We will
- check the work is complete and to a high standard and agree the final account with the contractor
 - contact owners with an invoice for your share of the work
 - support homeowners through our Scheme of Assistance which includes available grant aid, payment plans, property purchase etc.
 - conclude statutory consents i.e. obtain completion certification.